Shipping policy

WELCOME TO Ocean Living

We aim to provide a smooth and reliable shopping experience for every customer. This Shipping Policy applies to all orders placed through our store.

SHIPPING LOCATIONS

• We ship within Australia only.
• We do not ship to any other country.

COURIER PARTNERS

• We work with trusted courier services to ensure safe and timely delivery.
• Courier selection depends on the delivery location and package size.

DELIVERY TIME

HANDLING TIME

• 1 to 2 business days.
• Orders are processed Monday to Friday.

TRANSIT TIME

• 5 to 10 business days.
• Delivery time depends on your location and the courier service.
• Couriers operate Monday to Friday.

ORDER CUT OFF TIME

• Monday to Friday at 3.00 PM.
• Orders placed after this time are processed on the next business day.

SHIPPING COST

• Shipping charges are calculated at checkout.
• Final cost depends on your location and order size.

ORDER TRACKING

• A tracking link is sent within 24 hours after order processing.
• Tracking updates depend on the courier service.

RETURNS AND EXCHANGES

• Returns and exchanges are accepted within 14 days of receiving your order.
• Items must meet the eligibility conditions stated in our Returns Policy.